Reviews
"Hayley did an amazing job of planning a trip for my family and I. She was available at all times when we needed her and made it a perfect, smooth trip. Our drivers were all very informative and professional. We made it to Lisbon, Douro Valley, Porto and Lagos, which was the perfect combination of relax and on the go. The Quinta hotel in Douro Valley was one of the best places we’ve ever been to. Highly recommend!"
Megan, USA
"Such an absolutely wonderful vacation! At so many moments we kept saying “Hayley’s got us”, or “Hayley’s the best!” - Thanks for everything!
Lauren, USA
"Hayley Sercombe of Classic Portugal did a fantastic job coordinating our trip to Portugal. She provided everything we requested and had really good suggestions. Every detail was considered and the trip went extremely smoothly. She provided drivers, tour guides, tickets to sights, hotel reservations and each one was amazing. I would highly recommend her organization for a great Portugal experience.”
Karen, USA
"From start to finish, dealing with Hayley was a dream. She was able to capture exactly what we were looking for in a trip to Porto and Lisbon. Great tours, hotels, suggestions and she always responded if we needed any help and advice during our trip. I would highly recommend Classic Portugal and Hayley's expertise to anyone planning to travel in Portugal!!! Thank you, Hayley, for designing such a fabulous trip."
Bonnie, USA
“Thanks so much for your role in making the holiday! It was terrific. I will look forward to highly recommending your services. Thank you so much for your daily help, so generously and effortlessly. We really benefited from that. Love the memories we have made!”
Sarah, Australia
"First let me say that the trip was perfection. We had the best time. All arranged transportation, and every guide we had were excellent. The day in the Douro Valley was idyllic. l just want to emphasize that we felt like we were living how the other half lives on this vacation, with our private tours, private tastings in beautiful rooms and private boat outings. Finally, your responsiveness was off the charts. It shocked us. We can't thank you enough for checking in with us routinely, and getting back to us almost immediately. Just amazing."
Chris, USA
"Hayley at Classic Portugal organized and planned a 10-day trip to Portugal for me and a friend, with a guide and driver to accompany us on the entire trip. Hayley made a great effort to learn about us, our interests, capabilities, preferences and style, and then organized a fabulous trip! The tour was diverse and interesting, and covered many areas and aspects of the country. The guide, Tiago, was excellent. Hayley was extremely helpful before, during and after the trip, helping us deal with many different issues. A+ for everything!"
Ellie & Rob, USA
"We had a wonderful time in Lisbon. Thank you for making it happen. The hotel was wonderful. The Jewish tour and walking food tour were also a delight. The cooking class was also especially enjoyable. All and all it was a very enjoyable introduction to Lisbon, and was exactly what we were hoping for."
David, USA
"Hayley and the team did a wonderful job of introducing us to Portugal on our 14 day bespoke tour! We felt like we were very well taken care of throughout the entire trip. We loved seeing so much of northern Portugal - there is such diversity in the different towns and scenery. Overall the trip was well organized and the app made it very easy to keep track of all the details and tickets."
Doreen & Stephen, USA
“Hayley, you did an awesome job accommodating our needs and making changes as we went along our merry way. It was wonderful having access to you as we moved forward place to place. That accessibility was noteworthy and the trip itself was one of the best holidays I ever experienced. You’re a gem, Hayley, and we want you to know that we know that. Thanks for a job well done!"
Bob, USA
"Our trip to Douro Valley was absolutely perfect! Hayley did an excellent job. From the start, our driver and guide Pedro was amazing. He picked us up at our hotel in a beautiful car, where he whisked us away to begin our adventure. We arrived at the Quinta and had a wonderful wine tour and tasting. The staff were so kind and knowledgeable and taught us a great deal about the still wines and port. Our lunch was amazing. We were able to enjoy some wine on the terrace and capture some gorgeous photos of the vineyard. We had such a great day and Pedro was outstanding! We can’t thank you enough for arranging this special visit for us!
Colleen, UK
“My wife, two children (9 and 6 years) and I had an absolutely fantastic 9 day trip to Lisbon, Cascais, and Sintra this early Fall. The accommodations selected were centrally located, close to restaurants and shops, had family suites which was fantastic for everyone getting rest. Day trips and drivers were excellent, knowledgeable, and none of the trips were overly ambitious with our kids in mind. Classic Portugal did a great job keeping that as a central theme to planned activities. Simply, we could not have planned our trip better ourselves. Thank you!!
Antony, USA
“Classic Portugal did an outstanding job on arranging and managing our trip. This trip is our `Thank You´ to all our top company performers. You managed every detail flawlessly. Everyone had a fantastic time. All Drivers, Guides and the Chef at the cooking class were all outstanding. You handled all last minute changes flawlessly. You recommended locations and experiences we never would have found on our own. Everything was perfect. Thank you so much. I would highly recommend Classic Portugal to anyone taking a trip to Portugal! Thank You!”
Mark, USA
“Our trip was amazing! Classic Portugal was wonderful and planned everything just as we discussed. Everything was just perfect: the location of the hotels, our tours, our transfers...everything ran on time. The planning allowed us to enjoy our vacation worry-free, we cannot thank Classic Portugal enough!”
Adriana, USA
“Wonderfully planned trip that exceeded our expectations all around. Hayley gave us a great itinerary to fully explore the highlights of Portugal. We were told by local guides that we got to experience more of Portugal in 12 days than many native Portuguese in their lifetimes.”
Blake, USA
“This was a great trip and well planned out. Top notch guides who were extremely knowledgeable and very customer service oriented. Everything went according to plan and there were no hiccups or issues whatsoever. Highlights were Douro Valley river cruise, followed by lunch: Porto and Lisbon walking tours, and the visit to Peneda Geres National Park. Other activities like Sintra, Belmonte and Sao Jorge Castle in Lisbon were delightful. Communication from Hayley was perfect.”
Cary, USA